Privacy policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase. By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect information that you voluntarily provide to us when you make a purchase, create an account, or contact our customer support. This may include:
  • Identity & Contact Data: Name, shipping address, billing address, email address, and phone number.
  • Financial & Payment Data: Payment details (credit card numbers, billing details). Please note: All payment processing is conducted securely via our third-party certified payment gateways (such as Shopify Payments, Stripe, or PayPal). We do not store or have direct access to your full credit card details.
  • Device & Technical Data: IP address, browser type, operating system, and browsing behavior on our site, collected automatically via cookies.
2. How We Use Your Information
We use the collected data strictly for legitimate business purposes, including:
  • Processing, fulfilling, and shipping your orders.
  • Providing secure payment verification and preventing fraudulent transactions.
  • Sending you order confirmations, tracking details, and answering customer service inquiries.
  • Improving our website user experience, security, and performance.
3. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share essential data with trusted service providers to execute your transactions, including:
  • Payment Processors: To securely handle payment transactions.
  • Shipping & Fulfillment Carriers: To deliver your orders to your address.
  • Data Security & Fraud Prevention Services: To ensure website safety and comply with standard financial regulations.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember items in your shopping cart, and analyze web traffic. You can choose to disable cookies through your browser settings, though some website features may not function properly as a result.
5. Data Security & Storage
We implement strict industry-standard security measures, including Secure Socket Layer (SSL) encryption, to protect your personal data during transmission and storage. While we take maximum precautions, please note that no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location (such as California under CCPA/CPRA), you have the right to request access to the personal data we hold about you, request corrections, or request that your personal information be deleted. To exercise these rights, please contact us at our official support email.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
  • Email: info@carolinaairteam.com
  • Phone: (336) 988-3542
  • Business Address: PO Box 42582, Charlotte, NC 28215-0010